Personal Information
"Personal information" refers to any information concerning an identifiable individual. When you provide information on our website, it may include your name, email address, IP address, geographic location (if enabled), phone number, as well as other details, including those collected through cookies. Alimentation Mon Quartier collects only the information necessary to provide its products and services.
Method of Collecting Personal Information
We collect your personal information primarily in two ways:
- Directly from you, through your registration for our online services, via contact forms, or connection options.
- Automatically, when you use our websites and applications.
Information Collected
For more details, please refer to the section Purposes of Collecting Information below.
- Bold text: Type of information
- Italic text: Purpose and use of information
Name
1. User experience personalization, 2. Communication, 4. User account management, 5. Payment processing, 6. Compliance with legal obligations, 8. Surveys and feedback, 10. Social networks, 11. Provision of third-party services, 13. Subscription management.
Email Address
1. User experience personalization, 2. Communication, 4. User account management, 5. Payment processing, 6. Compliance with legal obligations, 8. Surveys and feedback, 9. Marketing and advertising, 10. Social networks, 11. Provision of third-party services, 12. Online security improvement, 13. Subscription management.
Phone
1. User experience personalization, 2. Communication, 4. User account management, 5. Payment processing, 6. Compliance with legal obligations, 9. Marketing and advertising, 11. Provision of third-party services.
Device IP Address
1. User experience personalization, 3. Analysis and improvement, 6. Compliance with legal obligations, 7. Fraud prevention and security, 9. Marketing and advertising, 12. Online security improvement.
Geographical Location (if enabled)
1. User experience personalization, 3. Analysis and improvement, 6. Compliance with legal obligations, 7. Fraud prevention and security, 9. Marketing and advertising, 12. Online security improvement.
Information from Cookies
1. User experience personalization, 4. User account management, 5. Payment processing, 6. Compliance with legal obligations, 9. Marketing and advertising, 10. Social networks. Any other information necessary to process a request made on our site, as applicable.
Purposes of Collecting Information
We use your personal information for the following purposes:
- User experience personalization: Customize your experience on our site by recommending content or products based on your preferences and interaction history.
- Communication: Send important notifications, account updates, order confirmations, and other service-related communications.
- Analysis and improvement: Study website usage to resolve technical issues, improve usability, and guide strategic decisions.
- User account management: Manage the creation, modification, or deletion of accounts and verify identity.
- Payment processing: Collect necessary information to securely process your transactions.
- Compliance with legal obligations: Meet legal requirements, such as record keeping or age verification.
- Fraud prevention and security: Protect the site and its users from fraud and other malicious activities.
- Surveys and feedback: Gather your opinions through surveys and use this data to improve our services and communications.
- Marketing and advertising: With your consent, send special offers, promotions, and relevant news.
- Social networks: Facilitate integration and interaction via your social media accounts.
- Provision of third-party services: Share certain personal information when necessary to provide services through trusted partners.
- Online security improvement: Strengthen the security of our platforms against suspicious activity.
- Subscription management: Manage the sending of newsletters, blogs, or any other content to which you are subscribed.
Disclosure of Personal Information in Aggregate Form
We may disclose anonymized personal information to advertisers and advertising networks to deliver more relevant ads to you.
Disclosure of Your Personal Information
We may share your personal information with:
- Third-party service providers for website hosting, database management, payment processing, and other necessary technical services.
- Third-party advertisers and advertising networks, which may use cookies to display targeted ads based on your online behavior.
Protection of Your Personal Information
We apply technical and organizational measures to secure your personal information against loss, unauthorized disclosure, access, or alteration. However, no method of transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.
If you believe your interaction with us is no longer secure, please contact us immediately at (1) 418 569-8194.
Retention Period of Your Personal Information
We retain your personal information only for as long as necessary for the purposes for which it was collected or as required by applicable legal obligations.
Your Rights Regarding Your Personal Information
In accordance with applicable privacy protection laws, you have certain rights:
- Access: Obtain a copy of your personal information held by us.
- Correction: Correct any inaccuracies in your personal information.
- Withdrawal of consent: Withdraw your consent to data processing at any time.
To exercise these rights or ask questions, please contact us using the contact details provided in this policy.
Changes to the Privacy Policy
We may update this privacy policy to reflect changes in our practices. We encourage you to review it regularly to stay informed about how we protect your personal information.
Thank you for your trust.
Use of Cookies
We use cookies and similar technologies to automatically collect certain information when you visit our websites. These files help recognize your device and enhance your browsing experience.
We use cookies in particular to:
- Enable access to your user account.
- Personalize your experience on our websites.
- Analyze site usage to improve our services.
- Collect information about the use of our mobile applications.
- Show targeted ads based on your interests.
- Manage your cookie and advertising preferences.
- Use session and persistent cookies as needed.
We also use third-party cookies, such as Google Analytics, to collect aggregated information about the use of our services.
You can configure your browser to refuse cookies or be alerted when they are used. Note that some site functionalities may be affected if cookies are disabled.
Contact Us
Responsible person: For any questions regarding the management of personal data, please contact our Data Protection Officer by mail or email at the following address:
Alimentation Mon Quartier
Attn: Data Protection Officer, Dany Brisson
17285, chemin Victor
Local 200
Mirabel (Quebec)
J7J 1P3
service@alimentationmonquartier.com
